Refund Policy

Last updated November 4, 2026

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to monthly and yearly subscriptions and to one-time analyses.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email on your receipt, or reply to your purchase receipt email.

Cancelling a subscription

You can cancel at any time from My account → Manage billing or cancel. You keep access until the end of the period you have paid for. Paddle's refund policy also applies.